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Education and EdTech

Admissions runs on follow-up.

A prospective student fills in a form, gets one call, misses it, and is never called again — while the counselling team spends its day on the twenty enquiries it can physically reach. Veytrix AI calls every enquiry, finds out what they are actually looking for, and books the counselling slot for the ones worth a conversation.

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Admission enquiry · 2 minutes
  1. Agent

    Hi Sneha, calling from the institute about your enquiry. Is now a good time?

  2. Enquiry

    Yes, that's fine.

  3. Agent

    Which course were you considering?

  4. Enquiry

    The data science programme, for the January intake.

  5. Agent

    Have you applied anywhere else, or is this the first one?

  6. Enquiry

    Just this one so far.

  7. Agent

    A counsellor can take you through the details. Does Thursday at 5 pm suit?

Course
Data science
Intake
January
Slot
Thu 5 pm
1–3 minEnquiry call
₹4–15Cost per call
Under ₹1Fee reminder
Interest + slotOutput

What it costs

An enquiry call of two to three minutes costs roughly ₹8 to ₹15 depending on plan. A fee reminder as a one-way announcement is under ₹1. An institute calling 2,000 enquiries in an admissions cycle is spending in the region of ₹20,000 in call minutes — against the cost of the counselling team's time doing the same dialling.

Full rates on the pricing page.

What comes back

A ranked list, not a call log

Course interest, intake, competing options and next step arrive as structured fields, so the counselling team opens a ranked list rather than a call log.

  1. Enquiry arrivesA form fill, or a row in the admissions list
  2. The call is placedIn English, Hindi or Telugu
  3. The call runsOne question at a time, no fee quotes
  4. Fields come backCourse, intake, competing options, next step
  5. Counselling team actsWorks a ranked list, slot already booked

What an admissions call sounds like

Welcome message:
"Hi {name}, calling from {institute} about your enquiry
for {course}. Is now a good time?"

Prompt:
Find out, one question at a time:
1. Which course or programme they are considering.
2. Which intake they are looking at.
3. Whether they have applied anywhere else.

If interested, offer a counselling call and capture the slot.
Do NOT quote fees or promise admission — say the counsellor
will cover that.
Keep every reply to one or two short sentences.

A note on who you are calling

A good part of an admissions list is under eighteen, or reachable only through a parent. That changes the call: the agent should be calling a household, not interrogating a teenager, and it should never make a commitment about admission or fees. Put that in the prompt explicitly rather than assuming the model will infer it.

The work

The calls an institute actually makes

Six repetitive calls across an admissions cycle. Today they are made by hand, or not at all.

When this happensThe agent calls toYou get back
Someone filled in an enquiry formEstablish which course, which intake, and whether they are deciding for themselves or with a parentCourse · intake · decision-maker
The enquiry is genuinely interestedOffer times and put the counselling call on the counsellor's calendarBooked slot
A fee or instalment is dueCall shortly before the due date, and again after it if nothing has come inReminded · paid or not
A student has stopped attendingFind out why before they are gone for goodReason for drop-off
An exam, class or result is announcedTell a whole batch — a one-way call, cheaper and faster than a messaging blast nobody readsDelivered / not answered
A placement or internship drive is scheduledConfirm attendance at scale, without the placement cell doing it by handAttending · yes or no

Related reading

Turning a conversation into columns covers how the fields above are produced.

Can it call in the student's own language?

Agents can be set to English, Hindi or Telugu. Institutes with regional intake usually run one agent per language and route by the enquiry record.

Can it answer questions about the course?

Yes, if you attach a knowledge base — the agent then answers from your own documents rather than guessing. See knowledge bases: agents that actually answer.

What about calls during exam season when nobody picks up?

Set the calling window and retry policy to suit. Unanswered numbers are retried on a schedule rather than abandoned — how many retry attempts are worth making.

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