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Real estate

A portal lead is worth the most in the first ten minutes.

Most teams cannot call every enquiry that fast, so the good ones get buried under the tyre-kickers. Veytrix AI calls each enquiry the moment it lands, finds out budget, location and timeline, and hands your team the ones worth a site visit.

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Portal lead qualification · 2 minutes
  1. Agent

    Hi Rakesh, calling about your enquiry on the Gachibowli project. Do you have a minute?

  2. Enquirer

    Yes, tell me.

  3. Agent

    What budget range are you looking at?

  4. Enquirer

    Around 90 lakhs to a crore.

  5. Agent

    And are you looking to move in soon, or is this an investment?

  6. Enquirer

    To live in, by early next year.

  7. Agent

    That fits well. Would Saturday at 11 work for a site visit?

Budget
₹90L–1Cr
Locality
Gachibowli
Visit
Sat 11:00
The work

The calls a property team actually makes

Six moments in a property pipeline where a call has to happen fast. Today they are made by hand, late, or not at all.

When this happensThe agent calls toYou get back
An enquiry arrives from a listing siteCall inside five minutes and establish budget, preferred locality, possession timeline and whether they are buying to live in or to investQualified, with the four fields
The enquirer qualifiesOffer slots and put the agreed time straight into the agent's calendarBooked slot, on a calendar
The morning of a site visitMake a short reminder call — this is where no-shows actually get reducedStill coming / rescheduled
A visit has finishedAsk what they thought, and whether the property is still in considerationStill interested, or out
Rent or maintenance falls dueMake the monthly reminder call that does not need anyone to make itAcknowledged / not answered
Enquiries from three months ago were never called backWork the cold list — most are dead; the platform finds the ones that are notThe handful still live
Under 5 minCall within
1–3 minTypical call
₹4–15Cost per lead
Qualified or notOutput

What a qualification call sounds like

A prompt shape, not a script read word for word. The agent holds a conversation and adapts — if the enquirer is only browsing, it closes politely rather than pushing for a slot.

Welcome message:
"Hi {name}, calling about your enquiry on {property}.
Do you have a minute?"

Prompt:
Find out, one question at a time:
1. Budget range.
2. Preferred locality or project.
3. When they are looking to move or invest.
4. Whether they have seen it in person yet.

If they qualify, offer a site visit and capture the slot.
If they are only browsing, thank them and close politely.
Keep every reply to one or two short sentences.
Integration

Why speed matters more here than anywhere else

A buyer enquiring on a portal has usually enquired on three or four listings at once. The first agency to have a real conversation with them sets the frame for everything that follows — a race your team loses whenever the enquiry arrives at 9pm or during a site visit.

  1. Enquiry landsPortal lead arrives in your CRM
  2. CRM triggersThe agent is called within a minute
  3. The call runsAt any hour you allow calling
  4. Fields come backBudget, locality, timeline, intent
  5. Your team actsSite visit booked, or the lead closed

What it costs

A qualification call of two to three minutes costs roughly ₹8 to ₹15 depending on plan. A visit reminder is usually under a minute, so about ₹4 to ₹5. Against a site visit that would otherwise not happen, that is a small number — but judge it against your own cost per qualified lead rather than ours.

Full rates on the pricing page.

What comes back

Budget, locality, timeline and intent arrive as structured columns rather than free text, so your CRM can route them without anyone reading a transcript. The transcript is there when you want it, and the recording when you need to check a detail.

Related reading

Can it book the site visit itself?

Yes. Connect a Google Calendar and the agent creates the event once the call ends and a time was agreed, on whichever team member's calendar you choose.

What about calling hours and DND?

You set the calling window, and calls outside it are held rather than placed. The compliance side is worth reading properly — DNC, consent and calling hours in India.

Can different projects use different agents?

Yes, and they usually should. One agent per project keeps the prompt specific enough to answer questions about that property properly. See when to split one agent into three.

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