Veytrix AI
Veytrix AI
Get started
Sign inGet started
Clinics and hospitals

A missed appointment costs the slot, the staff time and often the patient.

Most clinics know reminder calls work and still cannot make them — the front desk is busy with the people actually standing there. Veytrix AI makes the reminder, confirmation and follow-up calls, and tells you who confirmed, who wants to move and who did not answer.

Start free
Appointment reminder · 32 seconds
  1. Agent

    Hello Lakshmi, calling from Sunrise Clinic about your appointment with Dr Prasad tomorrow at 4pm.

  2. Patient

    Oh yes, I remember.

  3. Agent

    Can you still make it?

  4. Patient

    Actually, could we move it to Friday?

  5. Agent

    Of course. What time on Friday suits you?

  6. Patient

    Morning, if possible.

Confirmed
No
Reschedule
Friday AM
Slot
Released
20–40 secReminder call
₹0.65–2.50Cost per call
24h beforeBest timing
Confirmed / rescheduleOutput
Integration

Triggered by tomorrow's list, answered back to your records

Most clinics run the reminders off the next day's appointment book, so the answer lands before the slot has to be released.

  1. Tomorrow's bookThe appointments due in 24 hours
  2. The batch runsOne agent, one short call each
  3. The call runsIn the patient's language
  4. Outcome returnsConfirmed, reschedule date, or no answer
  5. The desk actsHold the slot, move it, or release it
The work

The calls a clinic actually makes

Six short calls the front desk cannot get to, because the people standing at it come first.

When this happensThe agent calls toYou get back
An appointment is a day awayMake the reminder call — the single highest-return automated call in healthcare, because a confirmed slot is one you can release if the answer is noConfirmed / released
The patient may not make itAsk not just that they have an appointment but whether they can still come, and if not, whenAn answer, not a voicemail
A day or two after a procedureAsk how the patient is doing and flag anything that needs a clinician's attentionDoing fine, or flagged
Diagnostics results are inTell the patient the report can be collected or viewed onlineNotified / not answered
A treatment course is runningMake the medication and follow-up reminders where adherence matters and nobody has time to chaseAcknowledged
A camp or vaccination drive is onSend one announcement to a whole list, at a fraction of the cost of a two-way callDelivered / not answered

What a reminder call sounds like

A prompt shape, not a script read word for word. It asks one thing, and everything else in it is about what to do when the answer is not a simple yes.

Welcome message:
"Hello {name}, calling from {clinic} about your appointment
with {doctor} tomorrow at {time}."

Prompt:
Ask one thing: can they still make it?
- If yes, confirm and close warmly.
- If no, ask what day suits them better and capture it.
- If they have a clinical question, say the clinic will
  call back and do NOT attempt to answer it.
Keep every reply to one or two short sentences.

What the agent must never do

This matters more in healthcare than anywhere else, so it is worth stating plainly. An agent should confirm logistics — times, slots, whether a report is ready. It should not give clinical advice, interpret a result, or answer a question about symptoms or medication. Write the prompt so that anything clinical is handed to a human, and test it by asking exactly those questions before you go live.

Veytrix will do what your prompt tells it to. That is a responsibility, not a feature.

What it costs

Reminder calls are short and mostly one-way, which makes them the cheapest thing on the platform. A thirty-second announcement is around ₹0.65 to ₹0.75. A two-way call where the patient can reschedule runs about ₹2 to ₹2.50 for thirty seconds, or ₹4–5 for a full minute.

A clinic with 40 appointments a day, reminding every one, spends well under ₹5,000 a month. Full rates on the pricing page.

Patient data

Calls are recorded and stored securely, and each workspace keeps its own data separate. Recording can be switched off per agent if you would rather not keep audio at all — transcripts and outcomes are still captured. What your retention policy should be is your decision and your regulator's, not ours; how recordings are stored and for how long explains the mechanics so you can make it.

Can it handle patients who speak Hindi or Telugu?

Yes — agents can be set to English, Hindi or Telugu. Many clinics run one agent per language and route by patient record.

What if the patient asks a medical question?

Write the prompt so the agent says the clinic will call back, and stops. Do not rely on the model to decline on its own — instruct it explicitly, then test it.

Can it answer incoming calls too?

Yes. Point a number at an agent and it handles inbound — useful for the “what are your timings” calls that otherwise interrupt the front desk all day.

Chat With Us